Maya Benton
Principal consultant. Former infrastructure operations lead focused on workspace governance and service transition.
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Independent • Denver • Since 2018We make remote access operations easier to own.
Northline was formed by infrastructure engineers who saw capable tools undermined by unclear boundaries, inconsistent entries, and undocumented decisions.
Our point of view
The best RDM workspace is not the most elaborate. It is the one where people can find the right path, understand their responsibility, and recognize an exception.
- Workflows before configuration
- Groups before one-off permissions
- References before credential duplication
- Small pilots before broad migration
- Runbooks before consultant dependency
Leadership
Caleb Ortiz
Senior systems engineer. Specializes in remote connection troubleshooting, data sources, and operator workflows.
Jules Mercer
Enablement lead. Turns technical decisions into training paths, task cards, and sustainable support practices.
Milestones
2018
Northline founded in Denver.
2020
Remote operations practice formalized.
2023
First multi-region MSP governance program.
2026
42 RDM workspaces reviewed or refined.
Independent by design
Northline is not affiliated with Devolutions Inc. We do not issue product licenses, activation keys, or vendor support entitlements. We provide environment-specific consulting and operational support.
Work directly with an operator.
Your first call is with the team that would do the work.